Contact Us

Get in touch with us for any inquiries or support.

For Legal Issues

Softcanvas Logo

+91 77 000 82 555

info@softcanvas.in

For Tech Supports

Softcanvas Logo

+91 887 994 2527

support@durl.in

Send Us a Message

Frequently Asked Questions

Find answers to common questions about our services.

What is DURL?

DURL is a dynamic URL shortener and link management platform developed by DesignMean and marketed by CitInsight. It helps businesses and marketers create, track, and optimize short links for better engagement.

Can I edit a DURL after creating it?

Yes! DURL supports dynamic redirection, meaning you can update the destination URL without changing the short link.

Does DURL offer link analytics?

Absolutely! Track clicks, geographic locations, devices, and referral sources in real-time through our dashboard.

Can I set links to expire automatically?

Yes! Schedule links to activate or deactivate at specific times—perfect for promotions and time-sensitive campaigns.

Is DURL secure?

Yes! Every link is scanned for malware and spam before activation. We also offer HTTPS encryption and 99.9% uptime.

Can I pause or disable a DURL?

Yes! Instantly pause, resume, or disable any link from your dashboard.

Is DURL free to use?

DURL offers both free and premium plans. Free users get basic shortening, while Pro unlocks advanced features like branded domains and smart targeting.

Who owns DURL?

DURL is developed by DesignMean (a digital product studio) and marketed by CitInsight (a growth marketing agency).

How can I contact support?

Email us at support@durl.com or visit our Help Center.